A pinned post won't span across both columns. Beside drawing attention to the posts that you highlight, highlighting posts also makes your page more visually interesting! Instead, they see your posts in their main Facebook news feed if they see it at all. So when you decide what to highlight, think about someone who just liked your page or is considering it. Hey- I'm Melissa! I'm a mom, side hustler, online course instructor, and brand marketer.
I run a 6-figure blog helping online biz owners find their a-ha moments with can-do tips, tutorials, and online courses. Jump start your biz productivity with my free worksheet! Love this tip, thanks Mel! Great tips, thanks for sharing this one and I do love to pin it with my friends because I am pretty sure they will love it too….
Thanks a lot for these wonderful tips. I am going to try the highlighting right away on my FB page. Hi Melissa! Thanks a lot for a very helpful post. Do you know of any reason why I can highlight some messages and not others?
Many thanks! Well, I used to despise Timeline, but now I have a new perspective of this. Do you have an advice? How do you highlight a post on a organization fb page you make. It does not allow me do do it anymore. How do I fix this? Necessary cookies are absolutely essential for the website to function properly.
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It is mandatory to procure user consent prior to running these cookies on your website. Skip to primary navigation Skip to main content Skip to primary sidebar Skip to footer Learn. Courses for bloggers and online biz owners who want profit, traffic, and badassness. Like it? Share it! But some negative engagement requires a little context. Click the View on Facebook button to open the post directly in Facebook. From there, you can read through all the comments and reply as your Page. You can also delete, hide, or report comments from Facebook Business Manager.
When that happens, you can hide it immediately without further deliberation. But in some cases, a comment may be a borderline situation. You might not be able to decide whether to respond to it or hide it. Rather than removing the comment from view, you can assign it to a colleague for review. Click the Assign button and choose the person to review it.
Then type a brief message and click Assign. The comment will remain visible until you take further action. If your Page repeatedly receives negative engagement, your team may find it helpful to track the posters. After a poster leaves a certain number of harmful or spammy comments, you might decide to ban them from your Page.
To keep track of these posters, expand the panel on the right side of your social inbox. Then click the Label user button to apply an existing label or create a new one. Click the Add a note link to leave your own commentary. You can keep track of the context of the situation, the action you took, or anything else your team would find helpful.
If your Facebook Page occasionally receives negative engagement, hiding comments can be an effective way to handle the situation. But what if your Page regularly gets negative engagement—or if a few select users become repeat offenders?
Agorapulse can help you manage these outcomes too. Click Create an Inbox Assistant rule or open this panel directly from your social profile settings. Then create a rule to manage negative engagement automatically.
Type the words that typically appear in the comments you want to moderate. Then select an action to take. Alternatively, you can select Hide if you want to remove them from view but continue to receive them in your inbox. You can also select Hide and assign if you want to remove them from view yet also ensure a certain team member sees them. That way you can continue to keep track of negative engagement without having to bookmark or tag them manually.
Hiding bad Facebook comments removes them from public view and prevents other users from interacting with them. But if your Page receives a particularly egregious comment or obvious spam, you can take more assertive steps to address the situation. To delete a comment click the trash can icon in your social inbox.
When you delete a comment, no one—including the original poster—will be able to see it. With Agorapulse, you can create automated rules to delete spammy or hostile comments.
Follow the steps outlined above to set up an Inbox Assistant rule so you can moderate this type of engagement manually. In other words, your Page may continue to receive spam and harmful comments. Fortunately, you can take additional steps to reduce negative engagement. First, click to view a spammy comment on Facebook. Then click the three dots to the right of the comment and select Give feedback or report this comment.
Choose your reason for flagging the comment, from harassment or hate speech to false information or spam. Then proceed to report the comment.
After reviewing reports, Facebook removes comments that go against Community Standards. Facebook Pages allow public comments by default. That means anyone can engage with your Page. After all, most brands, organizations, and public figures want more engagement from fans and followers. If your Page receives a lot of spammy or negative engagement, you may want better control over who can comment on your posts.
You can set rules for engagement on any Page post. Click the three dots in the upper right corner of any Page post. Then select Who can comment on your post? When you create posts for your Page, keep these options in mind and take care to tag any Pages or profiles you want to join the conversation.
Note that taking this course of action may seriously restrict the engagement your Page receives. From the social inbox: Open any comment or private message and click the orange Ban link in the upper right. Select any user and click the Ban button to prevent them from accessing or interacting with your Page again. Now you know what happens when you hide a comment on Facebook from the perspective of the social media manager and the original poster. But what if you want to hide a spammy or offensive Facebook comment on another Page or even on your own content?
You can easily hide comments via your personal Facebook profile. Log in to Facebook and find the comment you want to hide. Click the three dots to the right of the comment. Then select Hide comment to remove it from your own view.
As a Facebook user, you have tons of control over the updates you share with your friends and followers. You can easily set privacy levels for your personal page, and you can make some or all of your content visible to friends, friends of friends, or the general public. You may not want to hurry to delete the post from Facebook but choose instead to hide the content. For example, if you delete your profile or cover image from your timeline, the image disappears from your profile completely.
That means you can no longer use it as your profile picture or cover image. Likewise, if you delete a life event from your timeline, such as a new job or a relationship milestone, it disappears altogether.
Instead, hiding the post is the only opportunity you have to remove it from your timeline. Not every Facebook post ages well. If you tend to friend a lot of professional colleagues or if you want to create a more tailored image, you might not want to give these posts a prominent spot on your timeline. First, open Facebook. Then log in to your account by entering your password and your email or phone number. Next, open your personal page by clicking on your profile picture.
Click or tap the three dots in the upper right corner of the post. Skim past the editing options, and select Hide From Timeline. It may still appear in other places on Facebook. If you changed your mind or selected the wrong post, click or tap Cancel.
If you choose Cancel instead, the post remains unchanged. Depending on your reason for hiding the post, you may need to take a few more steps to deal with the content. First, locate your Activity Log. You can also find it by clicking the three dots near the upper right corner of your profile page. On mobile, you can also find your Activity Log in the main menu in the upper right corner of any Facebook page. Next, find the hidden posts in your Activity Log.
On a desktop or laptop, click the Filters button near the upper left corner. Then select Hidden From Timeline in the menu.
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