Should you make the switch? Straight Talk partners with the Big 4 networks, lets you bring your own phone and is available at Walmart. I wanted to know how Straight Talk compares to its prepaid competitors, so I signed up for a day plan to review call and text performance, data speeds, customer service and more. Read on to learn why. Straight Talk has a handful of monthly plans available at Walmart and on StraightTalk.
Unlimited and fixed data plans are available, so there is something for everyone. In addition to its monthly plans, Straight Talk offers 3-month, 6-month and month data plans at a discounted rate. There are also slightly lower prices for plans with auto-refill.
You will only get one. Below you can find their 4G and 5G coverage and their coverage maps. As you will get access to the network that offers the best coverage in your area, you can always count on staying connected and not losing reception. Also, remember that if you decide to bring your own phone, your network will depend on which carrier the device is coming from. As such, getting started only requires you to buy a SIM or activation code and a plan.
Even though Straight Talk uses all four major networks and thus offers virtually the best possible coverage, it still comes with its limitations, just like every other network. As such, the owners of the network towers tend to have a slight advantage over all of their MVNOs and therefore better coverage, better reception, and higher data speeds, especially in times of congestion. As we have already established, each user has access to one network — depending on the phone they have and where they live.
But to one of the major four networks is perfect. All of them have more towers in more populated areas and fewer towers in less populated areas and all of them have some areas where they have poor coverage. Subscribers can also earn Straight Talk Rewards points just by renewing their plans. Points can also be earned by performing simple tasks such as playing games, answering surveys and more. The Rewards program also gives customers access to free perks and local discounts to save on dining, shopping, and entertainment.
Straight Talk Wireless fully supports those that have their own device to bring to the network. Universally unlocked phones from manufacturers such as Motorola and Samsung are also compatible with the network. Straight Talk also sells all the latest high end phones such as iPhones and Samsung Galaxy devices.
A selection of mid range and budget phones are also available. Straight Talk Wireless does offer a phone trade-in program. The handsets being traded-in must be in working condition.
Customers that trade-in their phones will get paid by either check or PayPal. There are two types of financing options available for customers who would like to pick up a phone from Straight Talk Wireless.
Smartpay is more of a lease-to-own program. Both financing options will require an application to be filled out. Customer support is available by online chat, over the phone and through social media. Call center hours are as follows:. Learn More. Tracfone provides the phone service and Walmart is the retail outlet for buying Straight Talk-branded phones and plans. Users can also make purchases online at the Straight Talk and Walmart websites. For companies providing Tracfone's Straight Talk cell phones to employees, the pay-as-you-go feature removes the need for employees to submit expense reports for phone charges and allows the employer to cap monthly spending for employees wanting to use the phone for non-work communications.
Straight Talk leases network equipment from other telephone service providers, making it a mobile virtual network operator MVNO. Straight Talk has structured its business this way to avoid the costs of building its own network so that it can provide lower-cost cell plans, which are ideal for business owners who need to provide cell phones to employees with controlled costs, or anyone who wants more control over their cell phone spending.
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